Claim record · Webex Contact Center recording and contact data retention
In the Enterprise disclosure Amazon Web Services appears only as a means of facilitating email transfers for administrative data from a single United States region, where in the cloud disclosure it is the primary hosting provider.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- retention deletion and data lifecycle
- Deployment
- cisco-hosted-dedicated
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Cisco Webex Contact Center Enterprise Offer Disclosure — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Table 5 Sub-processors, Amazon Web Services row
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center recording and contact data retention: claim wxcc-ret-enterprise-aws-scope-is-narrow. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ret-enterprise-aws-scope-is-narrow
BibTeX
@misc{warmtransfer-claim-wxcc-ret-enterprise-aws-scope-is-narrow,
title = {Webex Contact Center recording and contact data retention: claim wxcc-ret-enterprise-aws-scope-is-narrow},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ret-enterprise-aws-scope-is-narrow},
note = {Claim wxcc-ret-enterprise-aws-scope-is-narrow, verified 2026-09-05}
}