Webex Contact Center Enterprise customer content is deleted within 28 days after the customer terminates the service.

fact · verified 2026-09-05

After Customer has terminated the Service, Customer Content will be deleted within 28 days
Vendor
Cisco
Product
Webex Contact Center Enterprise
Subsystem
retention deletion and data lifecycle
Deployment
cisco-hosted-dedicated
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Contact Center recording and contact data retention: claim wxcc-ret-enterprise-28-days-after-termination. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ret-enterprise-28-days-after-termination

BibTeX

@misc{warmtransfer-claim-wxcc-ret-enterprise-28-days-after-termination,
  title  = {Webex Contact Center recording and contact data retention: claim wxcc-ret-enterprise-28-days-after-termination},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-ret-enterprise-28-days-after-termination},
  note   = {Claim wxcc-ret-enterprise-28-days-after-termination, verified 2026-09-05}
}

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