Cisco states that the contact centre retention policy control is being progressively rolled out and may not yet be available to all customers.
Checked 2026-09-05
We're progressively rolling out this feature, so it may not yet be available to all customers.
- Vendor
- Cisco
- Product
- Webex
- Subsystem
- retention deletion and data lifecycle
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Manage retention policies in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · procedure step 7
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Contact Center recording and contact data retention: source note wxcc-ret-control-is-progressively-rolled-out. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ret-control-is-progressively-rolled-out
BibTeX
@misc{warmtransfer-claim-wxcc-ret-control-is-progressively-rolled-out,
title = {Webex Contact Center recording and contact data retention: source note wxcc-ret-control-is-progressively-rolled-out},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ret-control-is-progressively-rolled-out},
note = {Source note wxcc-ret-control-is-progressively-rolled-out, checked 2026-09-05}
}