Cisco states that the contact centre retention policy control is being progressively rolled out and may not yet be available to all customers.

fact · verified 2026-09-05

We're progressively rolling out this feature, so it may not yet be available to all customers.
Vendor
Cisco
Product
Webex
Subsystem
retention deletion and data lifecycle
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.60
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Contact Center recording and contact data retention: claim wxcc-ret-control-is-progressively-rolled-out. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ret-control-is-progressively-rolled-out

BibTeX

@misc{warmtransfer-claim-wxcc-ret-control-is-progressively-rolled-out,
  title  = {Webex Contact Center recording and contact data retention: claim wxcc-ret-control-is-progressively-rolled-out},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-ret-control-is-progressively-rolled-out},
  note   = {Claim wxcc-ret-control-is-progressively-rolled-out, verified 2026-09-05}
}

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