Source note · Webex Contact Center resiliency and failover
For vPOP connectivity, an enterprise CUBE HA pair sources all signaling and media from a virtual IP address so active calls are preserved when one CUBE fails.
Checked 2026-10-02
All signaling and media are sourced to and from the virtual IP address
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- vPOP voice connectivity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- vPOP model; page updated 2024-09-08
- Checked
- 2026-10-02
Sources
- Component Redundancy — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · section on CUBE high availability within the enterprise
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-vpop-cube-ha-vip. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-vpop-cube-ha-vip
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-vpop-cube-ha-vip,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-vpop-cube-ha-vip},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-vpop-cube-ha-vip},
note = {Source note wxcc-resiliency-architecture-vpop-cube-ha-vip, checked 2026-10-02}
}