Source note · Webex Contact Center resiliency and failover
A Webex Calling Local Gateway trunk shows Impaired when the connection between at least one Webex Calling edge proxy and the Local Gateway has failed, and Offline when the connection to Webex Calling is unsuccessful.
Checked 2026-10-02
Unsuccessful connection between at least one Webex Calling Edge proxy and Local Gateway
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- trunks and route groups
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure trunks, route groups, and dial plans for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section on trunk status
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-trunk-status-impaired. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-trunk-status-impaired
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-trunk-status-impaired,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-trunk-status-impaired},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-trunk-status-impaired},
note = {Source note wxcc-resiliency-architecture-trunk-status-impaired, checked 2026-10-02}
}