Source note · Webex Contact Center resiliency and failover
From 1 August 2025, Webex Contact Center incident, maintenance and complex feature rollout notifications moved to the Global Service Status platform, and CJPIM email and Webex room alerts were discontinued.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- service status notifications
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2025-08-01
- Checked
- 2026-10-02
Sources
- Subscribe to Webex Contact Center Incident and Maintenance Alerts — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · opening announcement paragraph
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-status-consolidated. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-status-consolidated
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-status-consolidated,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-status-consolidated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-status-consolidated},
note = {Source note wxcc-resiliency-architecture-status-consolidated, checked 2026-10-02}
}