Source note · Webex Contact Center resiliency and failover
If an Agent Desktop session cannot be restored because of a connection failure, session expiry or local storage issues, Cisco tells agents to reload the browser to refresh the session.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Sign in to Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · sign-in procedure notes on session restore
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-reload-to-restore. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-reload-to-restore
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-reload-to-restore,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-reload-to-restore},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-reload-to-restore},
note = {Source note wxcc-resiliency-architecture-reload-to-restore, checked 2026-10-02}
}