Source note · Webex Contact Center resiliency and failover
Cisco reports that the October 2025 AWS event briefly impacted Webex Contact Center real-time reporting, outbound, and digital interaction routing.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- incident history
- Deployment
- multi-tenant
- Region
- us-east-1
- Release range
- October 2025 event
- Checked
- 2026-10-02
Sources
- Resilience by Design: How Webex Contact Center Stays Up When the Cloud Wobbles — Cisco Webex (engineering blog) · tier 4 archived vendor documentation · section on the October 2025 AWS regional event, impact list
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-oct-2025-brief-impact. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-oct-2025-brief-impact
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-oct-2025-brief-impact,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-oct-2025-brief-impact},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-oct-2025-brief-impact},
note = {Source note wxcc-resiliency-architecture-oct-2025-brief-impact, checked 2026-10-02}
}