Source note · Webex Contact Center resiliency and failover
During provisioning, each Webex Calling Local Gateway is assigned to two Webex Media PoP locations for redundancy and high availability.
Checked 2026-10-02
During provisioning, each local gateway is assigned to two Webex Media PoP locations to ensure redundancy and high availability.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Local Gateway
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Get started with Local Gateway — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section on Local Gateway provisioning / Media PoP assignment
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-lgw-two-media-pops. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-lgw-two-media-pops
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-lgw-two-media-pops,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-lgw-two-media-pops},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-lgw-two-media-pops},
note = {Source note wxcc-resiliency-architecture-lgw-two-media-pops, checked 2026-10-02}
}