Source note · Webex Contact Center resiliency and failover
In the vPOP model, two VPOPs are configured per geographic region so the enterprise CUBE can switch between them if a network failure occurs.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- vPOP voice connectivity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- vPOP model; page updated 2024-09-08
- Checked
- 2026-10-02
Sources
- Component Redundancy — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · section on geographic redundancy
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-cube-switches-vpops. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-cube-switches-vpops
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-cube-switches-vpops,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-cube-switches-vpops},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-cube-switches-vpops},
note = {Source note wxcc-resiliency-architecture-cube-switches-vpops, checked 2026-10-02}
}