Source note · Webex Contact Center resiliency and failover
CUBE HA does not preserve calls that are still in transit, such as calls in the ringing or trying state, at the moment of failover.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Border Element
- Subsystem
- Local Gateway high availability
- Deployment
- on-premises
- Region
- not restricted
- Release range
- IOS-XE 17.9.1 and later
- Checked
- 2026-10-02
Sources
- Implement CUBE high availability as Local Gateway — Cisco · tier 2 current vendor documentation · restrictions list
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-cube-ha-transit-lost. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-cube-ha-transit-lost
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-cube-ha-transit-lost,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-cube-ha-transit-lost},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-cube-ha-transit-lost},
note = {Source note wxcc-resiliency-architecture-cube-ha-transit-lost, checked 2026-10-02}
}