Source note · Webex Contact Center resiliency and failover
CUBE HA uses layer 2 box-to-box redundancy that checkpoints signaling and media state for each call from the active to the standby router, giving stateful failover of active calls.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Border Element
- Subsystem
- Local Gateway high availability
- Deployment
- on-premises
- Region
- not restricted
- Release range
- IOS-XE 17.9.1 and later
- Checked
- 2026-10-02
Sources
- Implement CUBE high availability as Local Gateway — Cisco · tier 2 current vendor documentation · overview of CUBE HA / Redundancy Group infrastructure
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-cube-ha-stateful. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-cube-ha-stateful
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-cube-ha-stateful,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-cube-ha-stateful},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-cube-ha-stateful},
note = {Source note wxcc-resiliency-architecture-cube-ha-stateful, checked 2026-10-02}
}