Source note · Webex Contact Center resiliency and failover
For Webex Contact Center Local Gateway deployments above 250 concurrent calls, the trunk type must be Certificate Based.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- PSTN connectivity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- Webex Calling-based voice; current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section on Local Gateway trunk type
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-cert-trunk-over-250. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-cert-trunk-over-250
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-cert-trunk-over-250,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-cert-trunk-over-250},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-cert-trunk-over-250},
note = {Source note wxcc-resiliency-architecture-cert-trunk-over-250, checked 2026-10-02}
}