Source note · Webex Contact Center resiliency and failover
Cisco engineering reports that critical Webex Contact Center applications run three or more replicas active-active across three availability zones.
Checked 2026-10-02
Redundant instances in active-active mode across AZs with critical apps running 3 or more replicas spread across three AZs
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform infrastructure
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2025-11-04
- Checked
- 2026-10-02
Sources
- Resilience by Design: How Webex Contact Center Stays Up When the Cloud Wobbles — Cisco Webex (engineering blog) · tier 4 archived vendor documentation · section on architecture principles / availability zones
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-blog-active-active. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-blog-active-active
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-blog-active-active,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-blog-active-active},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-blog-active-active},
note = {Source note wxcc-resiliency-architecture-blog-active-active, checked 2026-10-02}
}