Supervisor Dashboard queue KPIs are calculated for the current day from 00:00 in the tenant time zone and reset daily at midnight tenant time.
Checked 2026-10-01
These KPIs reset daily at midnight tenant time.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Supervise and manage Contact Center queues — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Queue statistics section, time zone note
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting Webex Contact Center reporting discrepancies: source note wxcc-reporting-discrepancies-sup-kpi-reset-midnight. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-reporting-discrepancies-sup-kpi-reset-midnight
BibTeX
@misc{warmtransfer-claim-wxcc-reporting-discrepancies-sup-kpi-reset-midnight,
title = {Troubleshooting Webex Contact Center reporting discrepancies: source note wxcc-reporting-discrepancies-sup-kpi-reset-midnight},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-reporting-discrepancies-sup-kpi-reset-midnight},
note = {Source note wxcc-reporting-discrepancies-sup-kpi-reset-midnight, checked 2026-10-01}
}