A supervisor whose Analyzer report runs in Browser time zone, comparing it with Supervisor Desktop day totals (always tenant midnight), is comparing different day boundaries and should expect the counts to differ.
inferred · Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- Supervise and manage Contact Center queues — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Queue statistics section, time zone note
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting Webex Contact Center reporting discrepancies: source note wxcc-reporting-discrepancies-inf-rt-vs-browser-day. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-reporting-discrepancies-inf-rt-vs-browser-day
BibTeX
@misc{warmtransfer-claim-wxcc-reporting-discrepancies-inf-rt-vs-browser-day,
title = {Troubleshooting Webex Contact Center reporting discrepancies: source note wxcc-reporting-discrepancies-inf-rt-vs-browser-day},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-reporting-discrepancies-inf-rt-vs-browser-day},
note = {Source note wxcc-reporting-discrepancies-inf-rt-vs-browser-day, checked 2026-10-01}
}