A Call Leg Record (CLR) is aggregated at queue level, and its callLegType field is consult, conference or main.

Checked 2026-10-01

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Search API
Deployment
multi-tenant
Region
not restricted
Release range
Early Access as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting Webex Contact Center reporting discrepancies: source note wxcc-reporting-discrepancies-clr-leg-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-reporting-discrepancies-clr-leg-types

BibTeX

@misc{warmtransfer-claim-wxcc-reporting-discrepancies-clr-leg-types,
  title  = {Troubleshooting Webex Contact Center reporting discrepancies: source note wxcc-reporting-discrepancies-clr-leg-types},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-reporting-discrepancies-clr-leg-types},
  note   = {Source note wxcc-reporting-discrepancies-clr-leg-types, checked 2026-10-01}
}

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