Source note · Troubleshooting missing Webex Contact Center recordings
For a new Webex Contact Center tenant, the 'Record all calls' setting is enabled by default.
Checked 2026-10-01
For a new tenant, this setting is enabled by default.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- tenant-voice-settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- new tenants; current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Set up voice settings for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up voice settings for Webex Contact Center, Manage call settings table, row 'Record all calls'
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting missing Webex Contact Center recordings: source note wxcc-recording-troubleshooting-tenant-record-all-default-on. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-troubleshooting-tenant-record-all-default-on
BibTeX
@misc{warmtransfer-claim-wxcc-recording-troubleshooting-tenant-record-all-default-on,
title = {Troubleshooting missing Webex Contact Center recordings: source note wxcc-recording-troubleshooting-tenant-record-all-default-on},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-troubleshooting-tenant-record-all-default-on},
note = {Source note wxcc-recording-troubleshooting-tenant-record-all-default-on, checked 2026-10-01}
}