Source note · Setting up call recording in Webex Contact Center
Recording of outdial calls is based on the site, team and agent who makes the outdial call.
Checked 2026-09-30
Outdial call recording is based on the site, team, and agent who makes the outdial call.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- recording schedules
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage call recording schedules — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Create a call recording schedule'
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-outdial-basis. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-outdial-basis
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-outdial-basis,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-outdial-basis},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-outdial-basis},
note = {Source note wxcc-recording-setup-outdial-basis, checked 2026-09-30}
}