Source note · Setting up call recording in Webex Contact Center
A Cisco tech note pauses recording from an Event Flow with an HTTP Request that POSTs to /v1/tasks/{interactionId}/record/pause right after the agent answers.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2024-12-26
- Checked
- 2026-09-30
Sources
- Configure Stop Call Recording in the Flow after an Agent Answers the Call — Cisco Systems (TAC technote) · tier 2 current vendor documentation · Configure section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-api-pause-endpoint. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-api-pause-endpoint
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-api-pause-endpoint,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-api-pause-endpoint},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-api-pause-endpoint},
note = {Source note wxcc-recording-setup-api-pause-endpoint, checked 2026-09-30}
}