Source note · Setting up post-call surveys in Webex Contact Center
Global_FeedbackSurveyOptin is a system-defined global variable of type String with no initial value that indicates whether the customer opts in to or out of a post-call survey; system-defined variables cannot be created or deactivated.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Global variables
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage global variables — Cisco (Webex Help Center) · tier 2 current vendor documentation · System-defined variables, Global_FeedbackSurveyOptin
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-optin-variable-def. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-optin-variable-def
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-optin-variable-def,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-optin-variable-def},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-optin-variable-def},
note = {Source note wxcc-post-call-survey-setup-optin-variable-def, checked 2026-09-30}
}