Source note · Setting up post-call surveys in Webex Contact Center
Global variable values are visible to users with access to historical records in Control Hub, and Cisco says never to store sensitive data such as card numbers, social security numbers or PINs in them.
Checked 2026-09-30
Global variable values are visible to users who have access to historical records on the Control Hub
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Global variables
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage global variables — Cisco (Webex Help Center) · tier 2 current vendor documentation · Important notes
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-gv-visibility. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-gv-visibility
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-gv-visibility,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-gv-visibility},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-gv-visibility},
note = {Source note wxcc-post-call-survey-setup-gv-visibility, checked 2026-09-30}
}