A global variable cannot be deleted, only deactivated once no flow uses it, and a subflow cannot contain a global variable directly; only a main flow can map one to a subflow's local variable.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Global variables
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-gv-no-delete. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-gv-no-delete

BibTeX

@misc{warmtransfer-claim-wxcc-post-call-survey-setup-gv-no-delete,
  title  = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-gv-no-delete},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-gv-no-delete},
  note   = {Source note wxcc-post-call-survey-setup-gv-no-delete, checked 2026-09-30}
}

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