Source note · Setting up post-call surveys in Webex Contact Center
A global variable is created in Control Hub under Contact Center > Flows > Global Variables with Create a new global variable; its name may contain only letters, numbers and underscores, is at most 80 characters, and neither the name nor the type can be changed after creation.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Global variables
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage global variables — Cisco (Webex Help Center) · tier 2 current vendor documentation · Create a global variable, steps and naming rules
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-gv-create. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-gv-create
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-gv-create,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-gv-create},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-gv-create},
note = {Source note wxcc-post-call-survey-setup-gv-create, checked 2026-09-30}
}