Source note · Troubleshooting Webex Contact Center outdial
An agent can make an outdial call from the Webex Contact Center Desktop while in the Available state or an Idle state.
Checked 2026-09-30
You can make an outdial call when you're in an Available or Idle state
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop outdial
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Make an outdial call — Cisco Webex Help Center · tier 2 current vendor documentation · article introduction, before 'Things to consider when placing an outdial call'
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-states-allowed. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-states-allowed
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-troubleshooting-states-allowed,
title = {Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-states-allowed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-states-allowed},
note = {Source note wxcc-outdial-troubleshooting-states-allowed, checked 2026-09-30}
}