The Desktop has a 'Network issue' outdial error scenario for a call that could not connect because of a network problem, and the notification includes a Tracking ID.

Checked 2026-09-30

call couldn't connect due to a network problem
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Agent Desktop outdial notifications
Deployment
multi-tenant
Region
not restricted
Release range
April 2026 onward; current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-err-network. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-err-network

BibTeX

@misc{warmtransfer-claim-wxcc-outdial-troubleshooting-err-network,
  title  = {Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-err-network},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-err-network},
  note   = {Source note wxcc-outdial-troubleshooting-err-network, checked 2026-09-30}
}

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