The bulk-operations CSV definition names the desktop profile control for ad-hoc outdial 'Dial Plan Enabled' (ON/OFF), with a 'Dial Plan' column that applies only when it is ON and accepts multiple pipe-separated dial plan names.

disputed · Checked 2026-09-30

Allows the agent to make ad-hoc outdial calls.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Desktop profile
Deployment
multi-tenant
Region
not restricted
Release range
article dated 2024-12-23
Status
disputed
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-csv-dial-plan-enabled. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-csv-dial-plan-enabled

BibTeX

@misc{warmtransfer-claim-wxcc-outdial-troubleshooting-csv-dial-plan-enabled,
  title  = {Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-csv-dial-plan-enabled},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-csv-dial-plan-enabled},
  note   = {Source note wxcc-outdial-troubleshooting-csv-dial-plan-enabled, checked 2026-09-30}
}

Read in context