When placing an outdial call the agent may choose a number from the Select Outdial ANI drop-down list, and that number is presented to the customer as the caller ID.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Outdial ANI
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-ani-dropdown. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-ani-dropdown

BibTeX

@misc{warmtransfer-claim-wxcc-outdial-troubleshooting-ani-dropdown,
  title  = {Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-ani-dropdown},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-ani-dropdown},
  note   = {Source note wxcc-outdial-troubleshooting-ani-dropdown, checked 2026-09-30}
}

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