Source note · Setting up agent outdial in Webex Contact Center
An outdial queue is a holding place for outbound customer contacts that need to be assigned to an agent or dial number for an outbound interaction.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create and manage queues — Cisco Webex · tier 2 current vendor documentation · Create and manage queues > Contact direction > Outdial queue description
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-queue-purpose. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-queue-purpose
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-setup-queue-purpose,
title = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-queue-purpose},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-queue-purpose},
note = {Source note wxcc-outdial-setup-queue-purpose, checked 2026-09-30}
}