Source note · Setting up agent outdial in Webex Contact Center
Flows for outdial voice contacts do not support Queue Contact, Queue To Agent, Callback, Queue Lookup, Advanced Queue Information, Blind Transfer, Escalate Call Distribution Group, IVR Message, Menu or Survey.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- flow-designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Build and manage flows > Support for workflows in Outdial Entry Point
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-flow-outdial-unsupported. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-flow-outdial-unsupported
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-setup-flow-outdial-unsupported,
title = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-flow-outdial-unsupported},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-flow-outdial-unsupported},
note = {Source note wxcc-outdial-setup-flow-outdial-unsupported, checked 2026-09-30}
}