Source note · Setting up agent outdial in Webex Contact Center
Flows for outdial voice contacts support HTTP Request, Condition, Parse, Set Variable, Business Hours, End Flow, Screen Pop and the PreDial event, with event handlers such as PreDial and AgentOffered.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- flow-designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Build and manage flows > Support for workflows in Outdial Entry Point
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-flow-outdial-supported. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-flow-outdial-supported
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-setup-flow-outdial-supported,
title = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-flow-outdial-supported},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-flow-outdial-supported},
note = {Source note wxcc-outdial-setup-flow-outdial-supported, checked 2026-09-30}
}