The current Manage desktop profiles article does not document a dial plan field in the desktop profile, so where a dial plan is attached to agents in today's Control Hub is not confirmed by a fetched vendor source.

inferred · Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
desktop-profiles
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Status
inferred
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-dp-no-dial-plan-field. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-dp-no-dial-plan-field

BibTeX

@misc{warmtransfer-claim-wxcc-outdial-setup-dp-no-dial-plan-field,
  title  = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-dp-no-dial-plan-field},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-dp-no-dial-plan-field},
  note   = {Source note wxcc-outdial-setup-dp-no-dial-plan-field, checked 2026-09-30}
}

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