Source note · Setting up agent outdial in Webex Contact Center
The desktop profile's Address Book field selects the address book available to the agent.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop-profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage desktop profiles — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage desktop profiles > Voice settings > Address Book
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-dp-address-book. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-dp-address-book
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-setup-dp-address-book,
title = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-dp-address-book},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-dp-address-book},
note = {Source note wxcc-outdial-setup-dp-address-book, checked 2026-09-30}
}