In a standard preview campaign, if the call reaches an answering machine or voicemail the agent can leave a voicemail manually.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Campaign Management for Webex Contact Center
Subsystem
call progress analysis
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-preview-amd-voicemail. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-preview-amd-voicemail

BibTeX

@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-preview-amd-voicemail,
  title  = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-preview-amd-voicemail},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-preview-amd-voicemail},
  note   = {Source note wxcc-outbound-campaign-setup-preview-amd-voicemail, checked 2026-09-30}
}

Read in context