A preview campaign agent must be Available; the agent reviews the contact in the campaign contact dialog and either accepts it to start the dial-out or skips to the next contact.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Agent Desktop
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-preview-agent-flow. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-preview-agent-flow

BibTeX

@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-preview-agent-flow,
  title  = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-preview-agent-flow},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-preview-agent-flow},
  note   = {Source note wxcc-outbound-campaign-setup-preview-agent-flow, checked 2026-09-30}
}

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