Source note · Setting up outbound campaigns in Webex Contact Center
In predictive mode the number of lines dialled varies through the day to maximise agent efficiency while holding the campaign's configured abandon rate.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Campaign Management for Webex Contact Center
- Subsystem
- dialing modes
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Voice Outbound Campaigns — Cisco Webex Campaign · tier 2 current vendor documentation · Dialing modes - Predictive
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-predictive-variable. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-predictive-variable
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-predictive-variable,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-predictive-variable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-predictive-variable},
note = {Source note wxcc-outbound-campaign-setup-predictive-variable, checked 2026-09-30}
}