Source note · Setting up outbound campaigns in Webex Contact Center
Retry handling in the contact attempts strategy is driven by a telephony outcome set and a wrap-up code set, both of which must be created beforehand.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Campaign Management for Webex Contact Center
- Subsystem
- contact strategy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Contact attempts strategy — Cisco Webex Campaign · tier 2 current vendor documentation · Contact attempts strategy - outcome and wrap-up configuration
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-outcome-sets. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-outcome-sets
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-outcome-sets,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-outcome-sets},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-outcome-sets},
note = {Source note wxcc-outbound-campaign-setup-outcome-sets, checked 2026-09-30}
}