Source note · Setting up outbound campaigns in Webex Contact Center
Cisco states that outbound campaigns in Webex Contact Center can be configured and used only if the enterprise has purchased the premium agent license and the Campaign Manager SKU.
Checked 2026-09-30
You can configure and use outbound campaigns only if your enterprise has purchased the premium agent license and the Campaign Manager SKU.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure Voice Outbound Campaign Modes in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Prerequisites statement near the start of the article
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-license-premium-cm-sku. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-license-premium-cm-sku
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-license-premium-cm-sku,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-license-premium-cm-sku},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-license-premium-cm-sku},
note = {Source note wxcc-outbound-campaign-setup-license-premium-cm-sku, checked 2026-09-30}
}