Source note · Setting up outbound campaigns in Webex Contact Center
The campaign flow is configured with a PreDial event for ANI customization and an OutboundCampaignCallResult event for Call Progress Analysis results.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure Voice Outbound Campaign Modes in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Steps to configure outbound campaign calls - flow configuration - events
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-flow-events. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-flow-events
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-flow-events,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-flow-events},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-flow-events},
note = {Source note wxcc-outbound-campaign-setup-flow-events, checked 2026-09-30}
}