Source note · Setting up outbound campaigns in Webex Contact Center
Webex Contact Center supports five voice outbound campaign modes: preview, progressive, predictive, IVR progressive and IVR predictive.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- outbound campaigns
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure Voice Outbound Campaign Modes in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Types of Outbound Campaign Modes
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-five-modes. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-five-modes
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-five-modes,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-five-modes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-five-modes},
note = {Source note wxcc-outbound-campaign-setup-five-modes, checked 2026-09-30}
}