Source note · Setting up outbound campaigns in Webex Contact Center
The CPA parameters are an AMD toggle, terminating tone detection, minimum silence duration (100-1,000 ms), call analysis period (1,000-10,000 ms), minimum valid speech (50-500 ms), maximum time analysis (1,000-10,000 ms) and maximum terminating tone analysis (1,000-60,000 ms).
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Campaign Management for Webex Contact Center
- Subsystem
- call progress analysis
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Dialer configuration — Cisco Webex Campaign · tier 2 current vendor documentation · Dialer configuration - CPA parameters
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-cpa-params. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-cpa-params
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-cpa-params,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-cpa-params},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-cpa-params},
note = {Source note wxcc-outbound-campaign-setup-cpa-params, checked 2026-09-30}
}