Source note · Setting up outbound campaigns in Webex Contact Center
For US telemarketing, a predictive campaign's abandon rate setting should be at or below 3; the documented setting is a pacing target the dialer aims to hold, not a guaranteed ceiling, so actual abandonment must still be measured and recorded per 30-day campaign period.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Campaign Management for Webex Contact Center
- Subsystem
- compliance
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Voice Outbound Campaigns — Cisco Webex Campaign · tier 2 current vendor documentation · Dialing modes - Predictive; compare 47 CFR 64.1200(a)(7)
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-abandon-target-inference. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-abandon-target-inference
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-abandon-target-inference,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-abandon-target-inference},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-abandon-target-inference},
note = {Source note wxcc-outbound-campaign-setup-abandon-target-inference, checked 2026-09-30}
}