Claim record · Migrating Unified CCE or Unified CCX to Webex Contact Center
Webex Contact Center Enterprise is sold on a concurrent agent buying model under the Collaboration Flex Plan with 2 combinable agent types, standard and premium.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- Unified CCE to Webex Contact Center transition
- Deployment
- cisco-hosted-dedicated
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Webex Contact Center Enterprise Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Licensing, agent types, tables 2 and 3
Cite this claim
APA
WarmTransfer. (2026, September 5). Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-wxcce-concurrent-agent-licensing. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mig-wxcce-concurrent-agent-licensing
BibTeX
@misc{warmtransfer-claim-wxcc-mig-wxcce-concurrent-agent-licensing,
title = {Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-wxcce-concurrent-agent-licensing},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-mig-wxcce-concurrent-agent-licensing},
note = {Claim wxcc-mig-wxcce-concurrent-agent-licensing, verified 2026-09-05}
}