Cisco publishes a first-party downloadable discovery tool, a Java application run against the Unified CCX server, that generates bulk upload spreadsheets for Webex Contact Center.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Unified CCE to Webex Contact Center transition
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-uccx-discovery-tool-exists. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mig-uccx-discovery-tool-exists

BibTeX

@misc{warmtransfer-claim-wxcc-mig-uccx-discovery-tool-exists,
  title  = {Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-uccx-discovery-tool-exists},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-mig-uccx-discovery-tool-exists},
  note   = {Claim wxcc-mig-uccx-discovery-tool-exists, verified 2026-09-05}
}

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