Cisco's Unified CCX transition deck states that both the Unified CCX and Webex Contact Center agent desktops are gadgetised and that gadgets built for Unified CCX can also be used in the Webex Contact Center desktop.

disputed · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Unified CCE to Webex Contact Center transition
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
disputed
Confidence
0.60
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-tdm-gadgets-portable. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mig-tdm-gadgets-portable

BibTeX

@misc{warmtransfer-claim-wxcc-mig-tdm-gadgets-portable,
  title  = {Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-tdm-gadgets-portable},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-mig-tdm-gadgets-portable},
  note   = {Claim wxcc-mig-tdm-gadgets-portable, verified 2026-09-05}
}

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