Cisco's Unified CCX transition deck states that both the Unified CCX and Webex Contact Center agent desktops are gadgetised and that gadgets built for Unified CCX can also be used in the Webex Contact Center desktop.
disputed · Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Unified CCE to Webex Contact Center transition
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- disputed
- Checked
- 2026-09-05
Sources
- Collaboration Transitions: Contact Center: Transitioning from Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · page 27, agent and supervisor desktop considerations
Cite this note
APA
WarmTransfer. (2026, September 5). Migrating Unified CCE or Unified CCX to Webex Contact Center: source note wxcc-mig-tdm-gadgets-portable. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mig-tdm-gadgets-portable
BibTeX
@misc{warmtransfer-claim-wxcc-mig-tdm-gadgets-portable,
title = {Migrating Unified CCE or Unified CCX to Webex Contact Center: source note wxcc-mig-tdm-gadgets-portable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-mig-tdm-gadgets-portable},
note = {Source note wxcc-mig-tdm-gadgets-portable, checked 2026-09-05}
}