A 2024 Cisco developer blog says Play Message, Collect Digits and Menu support dynamic TTS, using expressions to insert custom data and SSML to change intonation.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Text-to-speech
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2024-04-23
- Checked
- 2026-10-02
Sources
- Design Delightful Customer Experiences with Webex Contact Center Flow Designer — Cisco Systems, Inc. (Webex for Developers) · tier 4 archived vendor documentation · Media activities paragraph
Cite this note
APA
WarmTransfer. (2026, October 2). Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-tts-dynamic-expressions. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-tts-dynamic-expressions
BibTeX
@misc{warmtransfer-claim-wxcc-ivr-menu-setup-tts-dynamic-expressions,
title = {Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-tts-dynamic-expressions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-tts-dynamic-expressions},
note = {Source note wxcc-ivr-menu-setup-tts-dynamic-expressions, checked 2026-10-02}
}