Text-to-speech in Webex Contact Center is supported in the Play Message, Menu and Collect Digits activities.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Text-to-speech
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-tts-activities. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-tts-activities

BibTeX

@misc{warmtransfer-claim-wxcc-ivr-menu-setup-tts-activities,
  title  = {Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-tts-activities},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-tts-activities},
  note   = {Source note wxcc-ivr-menu-setup-tts-activities, checked 2026-10-02}
}

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