Cisco says never to store secure data such as credit card numbers, PINs or social security numbers in global variables.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Global variables
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage global variables — Cisco Systems · tier 2 current vendor documentation · Note on secure data
Cite this note
APA
WarmTransfer. (2026, October 2). Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-global-var-no-secure-data. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-global-var-no-secure-data
BibTeX
@misc{warmtransfer-claim-wxcc-ivr-menu-setup-global-var-no-secure-data,
title = {Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-global-var-no-secure-data},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-global-var-no-secure-data},
note = {Source note wxcc-ivr-menu-setup-global-var-no-secure-data, checked 2026-10-02}
}