Global variables cannot be deleted; a variable can only be deactivated, and only when no flow uses it.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Global variables
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-global-var-no-delete. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-global-var-no-delete

BibTeX

@misc{warmtransfer-claim-wxcc-ivr-menu-setup-global-var-no-delete,
  title  = {Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-global-var-no-delete},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-global-var-no-delete},
  note   = {Source note wxcc-ivr-menu-setup-global-var-no-delete, checked 2026-10-02}
}

Read in context