The system does not support updating audio files that are in use, and the file's Referenced by section lists what uses it.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Audio files
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-audio-in-use. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-audio-in-use

BibTeX

@misc{warmtransfer-claim-wxcc-ivr-menu-setup-audio-in-use,
  title  = {Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-audio-in-use},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-audio-in-use},
  note   = {Source note wxcc-ivr-menu-setup-audio-in-use, checked 2026-10-02}
}

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